PRIVACY POLICY

Effective Date of This Policy Statement [10-1-2025]

At IPTV Canada, we take your privacy very seriously and comply with Canadian privacy legislation – particularly the Personal Information Protection and Electronic Documents Act (PIPEDA). We value you as our customer and aim to safeguard any personal information collected about you as required under law – in particular PIPEDA.

  1. Information We Collect
    At times we may collect various kinds of personal data:

Name, Email address and Phone number. As well as billing address.

Your payment details (which will be handled securely through third-party gateways).

Technical information such as IP addresses, device types, operating systems and browsers.

Usage data includes pages visited, login sessions attended to and personal preferences.

  1. How We Plan To Utilize Your Information

Your personal data could be used for:

Order processing and managing subscriptions.

Customer support may include providing email, WhatsApp, live chat and/or telephone assistance to clients.

Sending updates, promotions or important notices.

Enhance our website performance and customer experience.

  1. Cookies & Analytics
    We utilize cookies to personalize and track site traffic. Cookies can be managed using browser settings; analytics services like Google Analytics may provide further analysis.
  2. Data Sharing and Disclosure

At no time do we sell or rent out your personal information; any data shared may only be done so with:

Payment processors (for secure billing).

Legal authorities if required by law.

Service providers assist us in operating the website or offering customer support.

  1. Data Retention
    Our organization only stores your personal information as long as necessary to fulfill its intended purposes or as required by law.
  2. Your Rights
    As a Canadian user, you have certain rights. These include:

Access, correct or delete your personal data.

Withdraw consent for marketing communications.

If your rights have been infringed upon, file a formal complaint with the Office of the Privacy Commissioner of Canada (OPC).

  1. Security Measures
    Our secure network uses stringent protections like encryption, SSL certificates and restricted access in order to keep your information safe.
  2. Contact Us
    For inquiries pertaining to privacy-related concerns, contact:support@iptvcanada.app in Ontario ; for WhatsApp contact, dial: 1 (XXXX-XXXX), for phone contact dial 1 1 1 (XXX) 918 2924 in Quebec (Limousin/Hull); otherwise see IPTV Canada Terms of Use [LINK].

Effective Date of this Contract [Insert the date]

By subscribing or using IPTV Canada services, you agree to these Terms of Use and must read them carefully before subscribing or using.

  1. Acceptance of Terms
    By purchasing or using our IPTV service, you indicate your understanding and agreement to these Terms of Use.
  2. Service Description
    IPTV Canada provides digital access to over 38,000 live channels and 184,000 VOD titles, giving consumers access to 38,000+ live and 184,000 VOD options.

Content quality (HD/4K) will depend upon both your internet connection speed and device compatibility.

Due to ISP throttling, weather conditions or third-party outages, we cannot ensure uninterrupted service.

  1. User Responsibilities To protect the security and integrity of our community, do not share your subscription credentials beyond the maximum allowed devices.

Do not modify, redistribute or resell our service in any form.

Make sure your internet connection is reliable in order to access IPTV streams.

  1. Content Availibility
    Channel and VOD availability is subject to change at any time without advance warning.

IPTV Canada does not belong to or collaborate with broadcasters, channels, or sports leagues.

  1. Payment & Refunds All payments should be processed securely using payment gateways in advance.

IPTV Canada provides a seven-day money back guarantee if the service does not live up to customer expectations.

Refunds cannot be provided after 7 days unless special cases have been assessed by our support team.

  1. Termination of Service
    We reserve the right to suspend or terminate accounts that violate these guidelines at our sole discretion.

Contravene these Terms and Use.

Engaging in fraudulent or abusive conduct.

  1. Liability Disclaimer

IPTV Canada cannot accept responsibility for any indirect, incidental, or consequential damages resulting from our service use.

Service availability may differ and depend upon multiple variables.

  1. GOVERNING LAW
    These Terms of Use are subject to Canadian and Ontario state law.
  2. Get in Touch Do you have questions or inquiries regarding these Terms? Reach us by reaching out at support@iptvcanada.app, WhatsApp: 1 (XXX) XXX-XXXX or by telephone on 1 1 2 (3 34) 5580-58599/560829, Phone number (1-613 523 23945).
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